We're Here to Help
Our Texas energy experts are ready to answer your questions, help you compare plans, and guide you through switching providers. Contact us anytime.
Get Personalized Help
Tell us about your electricity needs and we'll provide personalized recommendations and answer any questions you have.
Common Topics We Help With:
Switching Providers
How to change electricity providers
Understanding Bills
Help reading your electricity bill
Plan Comparisons
Comparing different electricity plans
Service Issues
Problems with your electricity service
Moving Service
Setting up electricity at new address
Billing Disputes
Questions about charges or fees
Contact the Right Department
Get faster help by reaching out to the department that specializes in your needs
General Support
Plan comparisons, billing questions, account help
New Customer Sales
Help choosing plans, switching providers
Business Solutions
Commercial & industrial electricity needs
Technical Support
Website issues, account access problems
Find Answers Instantly
Many questions can be answered immediately in our FAQ section
Emergency & Power Outages
For power outages and electrical emergencies, contact your utility company directly
Gas Leaks & Electrical Fires
Call 911Power Outages
Report OutageReady to Start Saving?
Let us help you find the perfect electricity plan for your needs